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Casino/Poker/Bingo and Sportsbook Approval
Why do experienced online gamblers and their friends look for the OPA Approval logo when considering which Casino/Poker/Bingo and Sportsbook to join?
Because the OPA Approval logo is the player's best assurance that these Online Casinos/Poker/Bingo and Sportsbooks have established a reputation of quality service to the players, an unblemished track record of paying their customer's winnings.
The Online Players Association has been established due to the encouragement of the most active online gamblers and farsighted Casino/Poker/Bingo and Sportsbook Owners dedicated to elevating the publics confidence in this industry.
OPA Casino/Poker/Bingo and Sportsbook Members share core values and the OPA Golden Rules :
Thou Shalt,
i) Provide rapid response to customer support queries - telephone, live chat or email response - from thoughtful, well informed CSR's and support staff available 24/7;
ii) Eschew the black art of deceptive advertising;
iii) Provide forthright, unambiguous, concise and comprehensive terms for deposits, withdrawals and promotional offers;
iv) Give fair notice of any changes that may be deemed necessary during an ongoing promotion - without retroactive, or after-the-fact rule changes imposed on the players;
v) Provide a realistic description and timeline for the approval, processing and delivery of payouts - that shall prove to be consistently reliable;
vi) Keep players informed, promptly, of any genuine delays;
vii) Have the personal and financial data of players kept in a secure manner, so as not to be sold, traded or divulged to any party outside the casino. (Exception being were a casino has been the victim of a credit fraud);
viii) Maintain a gaming lisence in an authorized gaming jurisdiction;
ix) Identify upon request sister casinos/Poker/Bingo and Sportsbook (i.e. Casinos/Poker/Bingo and Sportsbooks within the same ownership group;
x) Maintain and make available player transaction and wagering logs to help establish the facts in the event of a dispute; and
xi) Maintain open lines of comunication with the OPA Support, and recognize its even handed efforts to bring the players and casinos/Poker/Bingo and Sportsbooks to a common understanding.
xii) We reserve the right to expell you as a Member should you be found to be in breach of our Code Of Ethics.Please remember The OPA is owned, run and operated by Mike Craig.
If you are a Casino/Poker/Bingo and Sportsbook operator and desire to join or if you have further questions, please email Mike at SUPPORT
Membership fees for 2003 are $4800 per Casino/Poker/Bingo and Sportsbook **We have negotiated discounts of upto 50% with several leading software providers please contact us for details. additional OPA Services are available to OPA Approved sites. IE Landbased slots verification, Casino payout percentage verification etc.
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