The commitment shown by Approved Casinos during 2002 has been a solid foundation on which to progress into 2003.
We managed to recover over $500,000 to Members owed money from unscrupulous online casinos which should be a concern to most right minded people and shows there are still a lot of bad casino operations around.
This achievement is, whilst commendable, one which concerns us, as it shows players are still being victim to "shady" operators.
For 2003 we have decided to concentrate our Dispute Resolution Service on OPA Approved Casinos only.
The reasoning behind this, is at present, some players are ignoring our advice and playing at Non Approved Casinos instead of Approved Casinos who have shown a 100% commitment to customer service and speedy dispute resolution.
We strongly recommend you only play at OPA Approved Casinos and should you have a dispute or cause for concern with any of our Approved Casinos we will assist and get a speedy resolution.
Remember All Members can choose which casinos are Approved and which aren't, and this strategy of allowing mass voting will result in everyone's views and experiences of each casino to be heard.
