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OPA Membership
Casino Operators - We are always happy to discuss Online Players Association membership with casino operators from a diverse range of software platforms.
Our current members include casinos from Microgaming, Playtech, Boss Media, Net Entertainment, Wager Logic and Global Dip Gaming several of these operations have been around since the early days of online gaming.
However we do have very strict guidelines on which operations we approve, as our core values of ensuring players receive a fairgame, prompt payouts and first class customer support are paramount.
Before you make the first step in applying for Online Players Association membership please review the following which are our Casino Code of Ethics;
OPA Casino Members share core values and the OPA Golden Rules :
Thou Shalt,
i) Provide rapid response to customer support queries - telephone, live chat or email response - from thoughtful, well informed CSR's and support staff available 24/7;
ii) Eschew the black art of deceptive advertising;
iii) Provide forthright, unambiguous, concise and comprehensive terms for deposits, withdrawals and promotional offers;
iv) Give fair notice of any changes that may be deemed necessary during an ongoing promotion - without retroactive, or after-the-fact rule changes imposed on the players;
v) Provide a realistic description and timeline for the approval, processing and delivery of payouts - that shall prove to be consistently reliable;
vi) Keep players informed, promptly, of any genuine delays;
vii) Have the personal and financial data of players kept in a secure manner, so as not to be sold, traded or divulged to any party outside the casino. (Exception being were a casino has been the victim of a credit fraud);
viii) Maintain a gaming license in an authorized gaming jurisdiction;
ix) Identify upon request sister casinos (i.e. casinos within the same ownership group; )
x) Maintain and make available player transaction and wagering logs to help establish the facts in the event of a dispute; and
xi) Maintain open lines of communication with the OPA Support, and recognize its even handed efforts to bring the players and casinos to a common understanding.
Should you feel your operation is of the standard demanded by the online gaming public please feel free to contact us and we will give you more information of Online Players Association Approval, however we do reject more casinos than we approve due to our high standards.
please be aware that should your membership application be successful your operation will be constantly reviewed and we reserve the right to expel you as a Member should you be found to be in breach of our Code Of Ethics.
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