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Online Players Associations Dispute Resolution Service
Dispute Resolution
The commitment shown by Approved Casinos during 2002 has been a solid foundation on which to progress into 2003.
We managed to recover over $500,000 to Members owed money from unscrupulous online casinos which should be a concern to most right minded people and shows there are still a lot of bad casino operations around.
This achievement is, whilst commendable, one which concerns us, as it shows players are still being victim to "shady" operators.
For 2003 we have decided to concentrate our Dispute Resolution Service on OPA Approved Casinos/Bookmakers/Poker/Bingo/Game and Betting Exchanges sites only.
The reasoning behind this, is at present, some players are ignoring our advice and playing at Non Approved Sites instead of Approved Sites who have shown a 100% commitment to customer service and speedy dispute resolution.
We strongly recommend you only play at OPA Approved Casinos and should you have a dispute or cause for concern with any of our Approved Casinos we will assist and get a speedy resolution.
Should you have a dispute you wish to refer to us please remember to supply full details of the claim along with casino name and your account number (not password), we will then forward it to the casino in question for a speedy resolution. Without all the relevant details we will be unable to deal or assist with your dispute.
The dispute resolution service is free of charge to players
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